for PowerX Technology Ltd
At PowerX Technology, accessible from https://powerx.ai, one of our main priorities is the privacy of our visitors. This policy sets out how any personal data which we obtain from you or which you give us will be processed. Please review this policy carefully to understand our policies on your personal data and how we use it.
In accordance with the Data Protection Act 2018 (the Act), the data controller is PowerX Technology Ltd, 45 Gresham Street, London, EC2V 7BG.
We are a Software as a Service company, providing a market-leading solution to provide data intelligence to manage and optimise energy assets, using AI to identify inefficiencies to help teams prioritise and manage resolutions.
We currently collect and process the following information:
Where we need to collect personal data by law (for example to meet our obligations in relation to financial records) or under the terms of a contract we have with you and you fail to provide that data when requested, then we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with our services). In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time.
We collect and process your data for different reasons in different circumstances, but we’ll only collect and process your data where we have a legal basis for doing so.Our purposes and legal basis for using each type of data are set out below.
Personal data may be provided to us by you directly, or it maybe provided to us from other sources, for example; an employee in your company submitting your information on your behalf.
This list is not exhaustive, and due to the nature of our services there may be times when new categories of personal information may be shared with us for new and evolving reasons, and as a result, we keep this policy under constant review.
We then process it for one of the following reasons:
More detailed examples may include:
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for our processing this information are:
To determine this we shall consider a number of factors, such as what you were told at the time you provided your data, what your expectations are about the processing of your personal data, the nature of the personal data, and the impact of the processing on you. Our legitimate interests may include processing necessary to improve and to promote our services and products and to better understand our customers’ interests and knowledge and to administer the technical aspects of our services and products.
Or on rarer occasions:
Cookies are small files of letters or numbers downloaded onto a device when users access websites. They’re used to make websites work, for example, to make videos play or work more efficiently, and to provide service information to the site’s owners. We only use necessary cookies, to allow our website to function properly.
We only share information where there is a legal, regulatory or professional obligation to disclose your personal information, in order to apply the relevant rules and/or to protect the rights or safety of all parties.
Sometimes we might share your data with third parties. This could include:
We also collect technical data for API connections to our customer’s data lake.
For our general day-to-day data processing activities, we use third party organisations or systems to help us administer and monitor the services we provide:
Access to your personal information is only allowed when required by the law or is required as part our fulfilling our service obligations. We do not, and will never, sell your personal information to other third parties.
We are committed to keeping personal information secure to protect it from being inappropriately or accidentally accessed, used, shared or destroyed, and against it being lost. We endeavour to ensure that our suppliers take similar steps to keep your data secure. We take organisational measures to keep information secure and provide regular training for staff on data protection.
We will only retain your data for as long as necessary to fulfil the purposes we collected it for originally. Once those purposes have been achieved then, unless a different purpose for processing your data arises, it will be permanently deleted.
For example, we will usually retain your personal data for six years after the last point of contact we had with you, or from the end our contract with you. There may be occasions, depending on the service you have chosen to use us for, which may require a longer retention period.
We are committed to keeping your information up to date. If you believe that we have made an error, then please contact us as we have outlined below and we will use reasonable endeavours to correct.
Under data protection law, you have rights including:
You are not usually required to pay any charge for exercising your rights. If you make a request, we have a calendar month to respond to you. Please contact us if you wish to make a request.
If you have any questions about this policy, or wish to contact us regarding your data, please email [email protected]
ICO registration number: ZA914697
If you have any concerns about our use of your personal information, you can make a complaint to us using the contact details above. You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Help line number: 0303 123 1113
ICO website: https://www.ico.org.uk
This Privacy Notice was last reviewed and updated: September 2024